Tools & Integrations Manager

Mosta, Malta

Our client, a well known and established Digital Services Provider for the iGaming industry is expanding its team in Malta and seeking to hire an experienced Tools and Integrations Manager.

Responsibilities

• Manage Marketing tool setup and maintenance such as Salesforce, ESPs, Optimove, FastTrack, Marketing Cloud, Netrefer, Ultimate AI and other 3rd parties.

• Ensure integration of support software.

• Optimise acquisition tools and technologies.

• Integrate CRM systems with business tools.

• Provide technical support to teams.

• Ensure data accuracy and security.

• Monitor tool performance and data accuracy.

• Generate technical performance reports.

• Align technical solutions with business needs.

• Manage communication tool reputations.

• Liaise with 3rd parties to report tickets and handle integrations.

KPI Ownership

• Email IP Reputation

• Email Delivery Rates

• SMS Delivery Rates

Requirements

• A technical university degree

• Two years experience in a similar role

• Experience in managing CRM and support tools.

• Strong technical and problem-solving skills.

• Excellent coordination and communication abilities.

• Familiarity with technical systems and integration processes.

• Excellent communication and collaboration abilities.

• Basic coding skills

• Discipline and a strong ethos for structure and process

• An open and creative mindset

Should you be interested in the above position, kindly forward your application on nuria@triskelconsulting.es or Apply Now on the link!