French speaking CS Agent

Kiti, Larnaca - Cyprus

Our client, a fast growing company operating in the digital marketing sector for the iGaming industry is seeking to recruit a French Speaking Customer Service Agent to join their team in Malta or Cyprus.

Responsibilities

• Helping internal and external customers,

• Contacting other departments when there is an issue to be solved,

• Keeping customer request queues as low as possible,

• Customer research (bonuses, deposits, transactions, betting slips, documents, bet calculations),

• Handling customer request queues assigned accordingly to workload,

• Having a high knowledge of products offered by the company,

• Attending team meetings and activities,

• Taking over in the absence of the team leader.

Requirements

• Graduation of high school or post-secondary school

• 1+ years of experience in CS or similar position with online exposure

• Skills - strong communication skills; knowledge of Internet related software

• Bilingual or native level of French, both written and spoken

• Good level of English

Ready to embark on this exciting journey with us? Apply now and take your career to new heights!