Dutch or Flemish speaking CS Agent
Malta - Full time
Our client, an international services provider working with companies across the World is seeking to recruit a team of Dutch or Flemish speaking Customer Support Agents for a new project.
Starting date will be in March.
Relocation package and training provided! This is a great opportunity for those seeking to end / begin the year with the right foot and a new life in Malta!
Our client, a well known and reputable company operating internationally is seeking to recruit Dutch or Flemish Speaking Customer Service Agents to join their new team in Malta.
Responsibilities
Respond to customer inquiries via email on all topics related to the online marketplace, by maintaining a positive, empathetic, and professional attitude towards the customers.
Follow communication procedures and policies.
Evaluate and make decisions in accordance with defined policies and guidelines.
Requirements
No previous experience is required however some customer service experience would be ideal
Candidates must have strong PC skills, have the ability to learn to use new computer tools
Must have good communication skills as well as possess strong analytical skills together with decision making skills, attention to detail and empathy when dealing with customers.
Dutch or Flemish language skills (advanced/native) and English language skills (conversational).
Professional attitude, attendance attends work on time, able to work autonomously, meet deadlines, follow procedures and instructions.
Passionate about making a difference.
Flexible to work on shift basis