CRM Manager
Malta

Our client is a dynamic digital agency seeking to expand their marketing team with a CRM Manager.

Responsibilities

  • Driving strategy, execution, and data-driven activations.

  • Staying up-to-date with CRM trends, hot topics, and media, particularly in football and gaming.

  • Update and manage web and mobile platforms, ensuring accurate translations, engaging content, and relevant updates.

  • Planning, executing, and reporting on quarterly and monthly marketing campaigns for our product verticals (Sport & Casino).

  • Creating compelling copywriting from scratch or adapt existing editorial concepts together with the content team.

  • Developing, scheduling, and implementing CRM campaigns using Email, SMS, and Tele-Marketing tools.

  • Analyzing campaign performance to refine strategies and improve engagement and activity.

  • Conceptualizing and deliver effective internal and external marketing promotions, ensuring seamless execution.

  • Collaborating with copywriters, designers, customer support, and marketing managers to align campaigns with brand objectives.

  • Maintaining the Social Media strategy together with the Social Media team to grow and engage our audience.

  • Analyzing data from Email, SMS, and Tele-Marketing campaigns to optimize future activations.

  • Contributing ideas and recommendations to improve engagement and retention strategies.

  • Fostering constructive working relationships with team members across departments.

Requirements

  • Bachelors degree in Marketing or similar preferred and/or 1+ years experience CRM / Marketing

  • The ability to work in an entrepreneurial, fast-paced culture and innovative marketing team, but also able to demonstrate an in-depth understanding of core processes and principles.

  • Ability to effectively manage multiple projects/tasks of varying complexities, meet deadlines and work well under pressure.

  • Fluent in written/ spoken English

  • Basic HTML knowledge will be considered a plus

Apply now on nuria@triskelconsulting.es